As a modern ambulance service provider in greater Wellington, one of the more significant issues facing Wellington Free Ambulance is the degree of half (single) crewed emergency ambulances responding to everyday emergencies in the community.

One way to address this issue is to have trained and qualified volunteer ambulance paramedics working alongside of their career colleagues. Wellington Free Ambulance values the significant contribution volunteers provide to fully crew ambulances responding to emergencies.

While never working alone, volunteer paramedics undergo the same basic training as their career colleagues upon entering the ambulance service. Volunteer personnel commit to at least one twelve-hour shift per week.

As part of their ongoing professional development, volunteer paramedics have the opportunity to attend the National Diploma in Ambulance Patient Care and Transport (a nationally recognised NZQA qualification).