Real Stories

"Expert care."

Thursday, August 02, 2012
I would really like to praise the "two Tony's" who provided such expert care to my partner Neil Gibling on the evening of 11th July 2012. They then rushed him to Wairarapa Hospital, attended another call and then came back to fuller ensure all was well. Unfortunately Neil was later to die in Hospital, but the Ambulance care was a lifeline at the time and I shall always remember those two wonderful caring guys.

"I cannot praise them enough."

Thursday, July 05, 2012

“I am most thankful for the help of James and Chris from WFA when they came to our home on 29 June evening when my husband was unable to revive me from a severe hypoglycaemic reaction after injecting me with glucagen. James and Chris came to my home and although I do not remember much initially - they put a glucose IV Drip into my arm and monitored me till my sugar came back up again. They were most kind, friendly, professional and made me feel at ease. They ended up taking me to ER of the Hutt Hospital as my blood sugars continued to drop again (after initially coming up) - which I didn't want - but I understood they had to do their job to ensure my safety. James and Chris were outstanding and I cannot praise them enough! They were awesome! Thank you so much!”  Kathy Wright

"I knew I was in good hands."

Thursday, April 26, 2012

I never dreamed that I might not be around to be a Mum to our new daughter. Thanks to Wellington Free Ambulance that nightmare never came true.

It was four days after the birth of our first child. I woke after a short nap in excruciating pain. My back was in spasms, a wave of numbness grew up the left side of my body, my head ached and my chest was tight. The decision was made to call an ambulance.

Through my aches and panic the only thing I could think about was the prospect of this wonderful life of being a brand new Mum dissolving away in front of me. I didn’t know it at the time but I had developed post-partum high blood pressure and I since understand that I was experiencing some of the symptoms of stroke. I now also know that minutes save lives when it comes to stroke victim’s survival rates.

When the paramedics arrived they were so reassuring and calming. I knew I was in good hands. I don’t know if my life was saved by Wellington Free ambulance but I do know that it is one ‘what if’ that doesn’t bare thinking about.

L Ragoonanan

"Our family has long supported the Wellington Free Ambulance."

Wednesday, April 18, 2012

A few weeks ago I lapsed into a diabetic coma and my wife called the ambulance. I was taken to A and E in Wellington Hospital. It is the second time I have travelled by ambulance and once again I was overwhelmed by the sensitive care, professional attention and the sense of confidence engendered by the ambulance personnel. Our family has long supported the Wellington Free Ambulance and will continue to do so not only because of the excellent work you do so but also because of the human and community values your people demonstrate. With very great thanks


Mr McCabe of Wellington


The people of Wellington are in the very best of hands.

Monday, April 16, 2012
It was on Saturday 31 March 2012 I found myself in desperate need of Wellington Free Ambulance. I had a bad fall from my mountain bike in the Belmont Park Hill. It happened that the fall rendered me immobile (fractured pelvis, dislocated shoulder) and so it eventuated in calling on Westpac Heli Service. That said it was your service that was first on the scene. Now I never did get his last name but first name ‘Arthur’. At the accident scene and later on when he visited me in hospital ED I did thank him for his care and management of the situation. It was on the highest order methinks. And so to the WFA organisation I say thanks indeed. If Arthur epitomizes the standard of the service then the people of Wellington are in the very best of hands.


Yours in appreciation,

G Shepherd.

"We are so thankful to the WFA for the fantastic service they’ve given us when we needed it most."

Thursday, April 12, 2012

When our 6 year old son, Francis was 20 months old he suffered his first febrile convulsion when we were visiting nana. Having never seen anyone have a fit before, it was the scariest thing in my life especially when he started to turn blue. It felt like eternity but WFA were at nanas place within minutes of us calling 111.

A few years later we needed to call on the WFA service again for our youngest son Joseph. It was his first night home from the hospital and he was 2 days old; at 2am I noticed that his breathing sounded laboured, almost as if he was struggling to breathe. My husband called WFA and again they were at home within minutes.

On both occasions the WFA paramedics were professional and sympathetic; they gave us the reassurance that we needed as parents that our boys were in good hands.

We are so thankful to the WFA for the fantastic service they’ve given us when we needed it most.

Jo Arnold