Clinical Services

Our paramedics work with people who are sick, injured and at their most vulnerable, so they have to be at the top of their game when it comes to clinical practice.
‹ What we do

Our clinical services team works with all parts of the business to make sure our patients receive the best possible care.  They:

  • Design and regularly review Clinical Procedures and Guidelines that all paramedics use in their day to day work
  • Constantly review paramedic national and international sector standards to keep pace with today’s best practice knowledge and changing service needs
  • Take part in sector wide clinical initiatives and new developments
  • Carry out clinical audits, and monitor our practice against international best practice Clinical Quality Indicators
  • Review and share organisational learnings from complex cases 
  • Review and approve new clinical equipment

Our clinical team carries a mix of medical qualifications, plus front line paramedic experience.  They are supported by a Clinical Advisory Committee that brings an expert, external eye to our practice. 

The Clinical Team is headed up by Dr Kate Wang. 

The team includes: Dr Andy Swain, Medical Director; Paul Fake, Clinical Quality Improvement Manager; Glen Mitchell, Clinical Safety Manager; Jane Anderson, Clinical Audit Coordinator; Clare Scott, Clinical Administrator.

The Clinical Advisory Committee is:

  • Professor Swee Tan (ONZM); Executive Director of the Gillies McIndoe Research Institute and a Consultant Plastic and Craniomaxillofacial Surgeon at Hutt Hospital
  • Dr Richard Medicott; Medical Director of Medibank and a GP at Island Bay Surgery. 
  • Emily Powell, clinical lead for Urgent Community Care.  

Research and guidelines

Our Clinical Practice Guidelines (issued December 2014) are available for downloading on the left.

If you wish to make any formal comments or enquiries regarding these guidelines please contact: Chair of the National Ambulance Sector Clinical Working Group c/o Ambulance New Zealand, PO Box 714, Wellington