Compliments and Complaints

The team at Wellington Free value your feedback
‹ Contact us

You can talk to us at any time. We welcome compliments, suggestions and complaints. This helps us to see our service form your point of view, and allows us to learn and improve so we can deliver the best possible service to you.

It's our job to...

  • work out your need and the best way to help
  • give you appropriate treatment and, if needed, transport you to hospital
  • keep you informed every step of the way
  • take care of your rights
  • deliver world class, compassionate care.

Please fill in the form below and you'll hear back from us within five days.

Support through the process

If you need support or help with making a complaint, you can contact the office of the Health and Disability Commissioner and ask for an advocate. www.hdc.org.nz. 0800 555 050.

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