Wellington Free Ambulance / What We Do / Patient Transfer Service

World Class Patient Transfer Services

The Patient Transfer Service (PTS) is dedicated to the needs of transporting non-emergency patients.

Wellington Free Ambulance’s Patient Transfer Service patients benefit from a progressive service offering world class ambulance care. It is a totally integrated and seamless model from the initial contact through to the safe delivery of our patients. The Patient Transfer Service’s vehicles, staff and systems are industry best.

PTS offers: 24-hour communications booking centre - Specialised transit lounge management - Performance monitoring - Automated vehicle tracking;

Committed to Patient Care: Our clinically trained patient transfer ambulance officers have a genuine and passionate concern for the wellbeing of their patients. Crewing our modern fleet of ambulances, each of the Patient Transfer Service’s officers strives to provide a safe and secure transfer environment.

Excellence in patient care is an integral part of Wellington Free Ambulance’s values. We are committed to delivering a high quality, reliable and professional service. Our model of ambulance care is benchmarked against operating standards from the very best providers around the world.

We are focused on serving the health community. We understand the needs of district health boards, medical centres, nursing homes and other specialised service providers that require timely, efficient and dependable patient transfer services. All Wellington Free ambulance patients receive the very best in non-emergency ambulance care.

Please click on the links below for more information about the services we provide, or click here to download our Service brochure.