We're ACE!

Over the last few months, our 111 Communications Centre has been externally assessed by the Board of Accreditation of the International Academies of Emergency Dispatch (IAED).   

‹ News and Updates

We are delighted to announce we have been awarded the distinguished honour of “Accredited Centre of Excellence”.
Being an accredited centre put us in the top 4% of all the Centres worldwide and it is one of the most significant official recognitions of the Academy. This level of operational effectiveness addresses system oversight, quality improvement programs, and individual certification of all emergency call-takers.

What all of that really means is that when you call 111 for help you, you will be answered by a high quality, consistent, safe and professional call taker.

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