About Us

We are the only emergency ambulance service in greater Wellington and the Wairarapa, and the only ones in the country who are free.

We are the only emergency ambulance service in greater Wellington and the Wairarapa, and the only ones in the country who are free.

Our news

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Our news

These are our people and our stories.
It is a privilege to share the experiences of people who have used Wellington Free Ambulance services and also to introduce you to our team and our supporters.

If you would like to share your story with us please email [email protected]

For all urgent media enquiries, please contact our communications team on 021 348 571

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You Rights & More info

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Your Rights

As our patient, and under the Health and Disability Commissioner’s Code of Rights, you have the right to:

Be treated with respect
Be fully informed
Freedom from discrimination, coercion, harassment and exploitation
dignity and independence
Services of an appropriate standard
Effective communication
Be fully informed
Make an informed choice and give informed consent
Support
Respect of teaching or research
Complain

If we don’t respect these, let us know and we’ll do everything we can to put it right.

Support in the process

If you need support or help with making a complaint, you can contact the office of the Health and Disability Commissioner and ask for an advocate.

www.hdc.org.nz
0800 555 050

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In an emergency dial

To contact Wellington Free Ambulance

General Inquiries

Please note all Wellington Free Ambulance stations including Davis Street are closed to the public due to COVID-19 restrictions. Please contact us to discuss other options for being in touch.

Phone: (04) 499 99 09
Fax: (04) 499 3777
Address: 19 Davis Street, Thorndon 6011
Postal address: PO Box 601, Wellington 6140
Media enquiries: (04) 912 0367

In an emergency dial

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Did you know
In the last year we answered 242,294 calls for help!