About Us

We are the only emergency ambulance service in greater Wellington and the Wairarapa, and the only ones in the country who are free.

Get Involved

We are the only emergency ambulance service in greater Wellington and the Wairarapa, and the only ones in the country who are free.

What we do

Our news

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Our news

Connecting you with the news of Wellington Free Ambulance. These are our people, our stories.

For all urgent media enquiries, please contact our communications team on 021 348 571 or 04 912 0367.

For all non-urgent enquiries, please email [email protected]

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You Rights & More info

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Your Rights

As our patient, and under the Health and Disability Commissioner’s Code of Rights, you have the right to:

  • Be treated with respect
  • Be fully informed
  • Freedom from discrimination, coercion, harassment and exploitation
  • dignity and independence
  • Services of an appropriate standard
  • Effective communication
  • Be fully informed
  • Make an informed choice and give informed consent
  • Support
  • Respect of teaching or research
  • Complain

If we don’t respect these, let us know and we’ll do everything we can to put it right.

Support in the process

If you need support or help with making a complaint, you can contact the office of the Health and Disability Commissioner and ask for an advocate.

www.hdc.org.nz
0800 555 050

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In an emergency dial
111
To contact Wellington Free Ambulance
(04) 499 99 09

General Inquiries

Phone: (04) 499 99 09
Fax: (04) 499 3777
Address: 19 Davis Street, Thorndon 6011
Postal address: PO Box 601, Wellington 6140
Media enquiries: (04) 912 0367

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Book Patient Transfer Service
Book Heartbeat CPR training
Access your personal health information
In an emergency dial
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Did you know
We respond to over 57,000 emergencies every year!
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