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We are the only emergency ambulance service in greater Wellington and the Wairarapa, and the only ones in the country who are free.

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We are the only emergency ambulance service in greater Wellington and the Wairarapa, and the only ones in the country who are free.

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Best job in the world

Best job in the world

There’s no way Katie could ever pick one thing that she likes best about her job. In her words, it’s the best job in the world and couldn’t imagine doing anything else.

 Emergency Medical Technician Katie

“Every day I get to make a difference in people’s lives and work with amazing colleagues who are so passionate about what they do.

“I love that every day is so different in this job. You turn up to work before your shift not knowing what to expect. I get asked by patients all the time ‘doesn’t it stress you out not knowing what to expect?’ The answer to that is no, not really! It’s exciting that every day is always different,” Katie explains.

Katie joined Wellington Free Ambulance as a Graduate Intern after completing the paramedicine degree at Charles Sturt University, New South Wales. She is now an Emergency Medical Technician.

She’d always been keen on the idea of working overseas so when Katie found out she’d got the job she was over the moon.

Our paramedics are here for you when you need them the most.

Because no patient is every the same, Katie explains that she’s constantly being challenged to provide the best possible care.

Emergency Medical Technician Katie

A couple of particular stand out moments for Katie so far include providing immediate lifesaving treatment for a patient who was having an asthma attack, with another being able to assist at a home birth.

“It’s a privilege being able to enter people’s homes and help them when they need it most.”

Katie is grateful that teamwork is a huge part of the job, especially as COVID-19 has changed the way Wellington Free operates day to day.

“Working through a global pandemic in my first year as a paramedic has definitely been an interesting experience to say the least. Working in a team allows us to work safely and provide the best possible care for our patients and their families.

“We’re committed to ensuring the safety of our staff, patients and community.”

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You Rights & More info

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Your Rights

As our patient, and under the Health and Disability Commissioner’s Code of Rights, you have the right to:

  • Be treated with respect
  • Be fully informed
  • Freedom from discrimination, coercion, harassment and exploitation
  • dignity and independence
  • Services of an appropriate standard
  • Effective communication
  • Be fully informed
  • Make an informed choice and give informed consent
  • Support
  • Respect of teaching or research
  • Complain

If we don’t respect these, let us know and we’ll do everything we can to put it right.


Support in the process

If you need support or help with making a complaint, you can contact the office of the Health and Disability Commissioner and ask for an advocate.

www.hdc.org.nz
0800 555 050

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