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By helping us, you're helping hundreds of people every day in lots of ways. Thank you for helping to keep our service free to everyone who needs us.

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By helping us, you're helping hundreds of people every day in lots of ways. Thank you for helping to keep our service free to everyone who needs us.

About Us

Tell us your story

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Tell us your story

Since Wellington Free Ambulance was founded in 1927 by our founder Sir Charles Norwood, we have been proud to continue our legacy of providing high quality, lifesaving care for anyone who needs in Greater Wellington and Wairarapa, free of charge.

To support our essential work in the community, we are seeking stories, experiences, and reflections from people across the region and beyond.  If you have a story or experience of our service that you would like to tell us about, please share it with us below. 

As the only free ambulance service in Aotearoa New Zealand, we would love to hear from staff, patients, volunteers, and our supporters about their thoughts on Wellington Free Ambulance. 

Thank you in anticipation!

 

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I understand that my story will go through a review process and submission does not guarantee publication

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You Rights & More info

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Your Rights

As our patient, and under the Health and Disability Commissioner’s Code of Rights, you have the right to:

  • Be treated with respect
  • Be fully informed
  • Freedom from discrimination, coercion, harassment and exploitation
  • dignity and independence
  • Services of an appropriate standard
  • Effective communication
  • Be fully informed
  • Make an informed choice and give informed consent
  • Support
  • Respect of teaching or research
  • Complain

If we don’t respect these, let us know and we’ll do everything we can to put it right.

Support in the process

If you need support or help with making a complaint, you can contact the office of the Health and Disability Commissioner and ask for an advocate.

www.hdc.org.nz
0800 555 050

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In an emergency dial
111
To contact Wellington Free Ambulance
(04) 499 99 09

General Inquiries

Please contact us to discuss other options for being in touch. 

Phone: (04) 499 99 09
Fax: (04) 499 3777
Address: 19 Davis Street, Thorndon 6011
Postal address: PO Box 601, Wellington 6140
Media enquiries:  021 348 571
In an emergency dial
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We are proudly the only emergency ambulance service for Greater Wellington & Wairarapa
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