About Us

We are the only emergency ambulance service in greater Wellington and the Wairarapa, and the only ones in the country who are free.

Get Involved

We are the only emergency ambulance service in greater Wellington and the Wairarapa, and the only ones in the country who are free.

What we do

Our news

Caring for our supporters

Caring for our supporters

A desire to launch a new career was the catalyst for Lesleigh giving up her job at MAC Cosmetics for a reception role at Wellington Free Ambulance.

Lesleigh says she wanted to combine the two things she enjoyed most, people and administration.

“I started on reception which was a great way to understand the inner workings of Wellington Free, as I was responsible for a variety of tasks across the organisation.”

 After a year she moved to a new role as Donor Support in the fundraising team, answering supporter enquires, managing the database and processing donations.

“I love dealing with our incredible supporters, whether it be over the phone or in person; I like listening to people and being able to help them with what they need,” says Lesleigh.

“We need to raise over five million dollars a year, and we fundraise through mail-outs, our regular giving programme, bequests, our annual Onesie Day appeal and from our major donors.”

Lesleigh says people donate for such a variety of reasons, it could be that they or their family have used the service, or they just want to help us help others.

“One of main reasons is our supporters understand just how vital and special our service is in the Greater Wellington and Wairarapa Region and they know their generous donations will help keep it free.”

“Our supporters are always so grateful for the care and service they have received,” says Lesleigh. 

It’s the stories people share with her and the reasons why they choose to give that make her feel so lucky to be part of the team.

She says she loves working for an organisation that is helping the community. “I always find it amazing what our paramedics, patient transfer officers, call takers and volunteers do.”

 “I just want to keep helping to raise money alongside my team, so we can continue to be there for our community when they need us most.”




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You Rights & More info


Your Rights

As our patient, and under the Health and Disability Commissioner’s Code of Rights, you have the right to:

  • Be treated with respect
  • Be fully informed
  • Freedom from discrimination, coercion, harassment and exploitation
  • dignity and independence
  • Services of an appropriate standard
  • Effective communication
  • Be fully informed
  • Make an informed choice and give informed consent
  • Support
  • Respect of teaching or research
  • Complain

If we don’t respect these, let us know and we’ll do everything we can to put it right.

Support in the process

If you need support or help with making a complaint, you can contact the office of the Health and Disability Commissioner and ask for an advocate.

0800 555 050


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