About Us

We are the only emergency ambulance service in greater Wellington and the Wairarapa, and the only ones in the country who are free.

Get Involved

We are the only emergency ambulance service in greater Wellington and the Wairarapa, and the only ones in the country who are free.

What we do

Our region

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Our Region

Wellington Free Ambulance is the only ambulance service in the Greater Wellington and Wairarapa region. We have stations in Paraparaumu, Porirua, Johnsonville, Thorndon, Newtown (located at Wellington Regional Hospital), Lower Hutt, Upper Hutt, Greytown and Masterton.

Our region

We also have response posts in Waikanae, Wainuiomata and Life Flight at Wellington Airport.

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You Rights & More info

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Your Rights

As our patient, and under the Health and Disability Commissioner’s Code of Rights, you have the right to:

  • Be treated with respect
  • Be fully informed
  • Freedom from discrimination, coercion, harassment and exploitation
  • dignity and independence
  • Services of an appropriate standard
  • Effective communication
  • Be fully informed
  • Make an informed choice and give informed consent
  • Support
  • Respect of teaching or research
  • Complain

If we don’t respect these, let us know and we’ll do everything we can to put it right.

Support in the process

If you need support or help with making a complaint, you can contact the office of the Health and Disability Commissioner and ask for an advocate.

www.hdc.org.nz
0800 555 050

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In an emergency dial
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To contact Wellington Free Ambulance
(04) 499 99 09

General Inquiries

Please contact us to discuss other options for being in touch. 

Phone: (04) 499 99 09
Fax: (04) 499 3777
Address: 19 Davis Street, Thorndon 6011
Postal address: PO Box 601, Wellington 6140
Media enquiries:  021 348 571
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We are proudly the only emergency ambulance service for Greater Wellington & Wairarapa.
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