About us

We're the only emergency ambulance service in Greater Wellington and Wairarapa and our services are uniquely free of charge, a founding value that we're really proud of.

Get involved

We're the only emergency ambulance service in Greater Wellington and Wairarapa and our services are uniquely free of charge, a founding value that we're really proud of.

What we do

Our region

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Our region

Wellington Free Ambulance is the only emergency ambulance service in the Greater Wellington and Wairarapa region.

Our region covers an area from Cook Strait in the south to just north of Waikanae around Peka Peka on the Kāpiti Coast. 

In the Wairarapa, our area goes as far north as Mt Bruce. We cover 8,423 kilometres of the vast landscape of the Wairarapa region, free of charge.

We have 9 ambulance stations across our region.

A map of the Wellington Free Ambulance service area including icons for the 9 ambulance stations

 

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You Rights & More info

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Your Rights

As our patient, and under the Health and Disability Commissioner’s Code of Rights, you have the right to:

  • Be treated with respect
  • Be fully informed
  • Freedom from discrimination, coercion, harassment and exploitation
  • dignity and independence
  • Services of an appropriate standard
  • Effective communication
  • Be fully informed
  • Make an informed choice and give informed consent
  • Support
  • Respect of teaching or research
  • Complain

If we don’t respect these, let us know and we’ll do everything we can to put it right.

Support in the process

If you need support or help with making a complaint, you can contact the office of the Health and Disability Commissioner and ask for an advocate.

www.hdc.org.nz
0800 555 050

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In an emergency dial
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To contact Wellington Free Ambulance
(04) 499 99 09

General Inquiries

Please contact us to discuss other options for being in touch. 

Phone: (04) 499 99 09
Fax: (04) 499 3777
Address: 19 Davis Street, Thorndon 6011
Postal address: PO Box 601, Wellington 6140
Media enquiries:  021 348 571
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We are proudly the only emergency ambulance service for Greater Wellington & Wairarapa
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