What we do

We are the only emergency ambulance service in Greater Wellington and the Wairarapa, and the only ones in the country who are free.

About Us

We are the only emergency ambulance service in Greater Wellington and the Wairarapa, and the only ones in the country who are free.

Work With Us

Heartbeat CPR training


Community CPR training

Learn CPR. Save a life.

Every week, an average of four to five people suffer a cardiac arrest somewhere in Wellington and Wairarapa.

A Sudden cardiac arrest can happen to anyone at any time which is why it’s important every New Zealander knows how to do cardiopulmonary resuscitation (CPR) and how to use an Automated External Defibrillator (AED).

Early CPR can increase survival rates to 30%, combined with early use of an AED this increases by up to 80%.

As a community, we can help save lives. 

Wellington Free Ambulance provides community CPR training free of charge, thanks to the generosity of The Lloyd Morrison Foundation.  Through The Lloyd Morrison Foundation Heartbeat  Programme, we’re able to teach families, schools, businesses, and community groups crucial CPR skills that can help them save a life.

The Lloyd Morrison Foundation Heartbeat Programme is a fun, interactive session that gives you the basic skills that could help save a life in the event of a sudden cardiac arrest. You will learn everything you need to know in less than 90 minutes. This includes:

  • What to do in an emergency
  • How to recognise someone in cardiac arrest and how to perform CPR
  • Where to find an AED and how to use it
  • About the GoodSAM Responder App.

Knowing CPR means you could save the life of a friend, a colleague, a member of your whānau, or someone on the street.

To book a Heartbeat training session please fill out the online booking form below. If you have any enquires, these can be directed to the team by emailing [email protected].


Booking form

Preferred date of training

AEDs save lives: Where to find or purchase one

Early CPR combined with the use of an AED can increase the chances of surviving a cardiac arrest by 80% so it's good to know where the nearest AED to your home or workplace is.

Two members of the public learning CPR 

An AED is a completely automated and portable device that can deliver a lifesaving shock to someone’s heart in the case of cardiac arrest. If used immediately, an AED can increase someone’s chance of survival by up to 80%.

There are lots of AEDs around our region but our communities need more.

To enquire about purchasing an AED for your workplace, school, or community, contact the team by emailing [email protected].

To see where AEDs are in your community visit aedlocations.co.nz, or download the app onto your phone. It’s completely free.

GoodSAM Responder App

GoodSAM helps connect those in need with those nearby who can help until our ambulance crew arrives.

The GoodSAM Responder app alerts CPR-trained members of the public to incidents of cardiac arrest close by, allowing them to respond and provide good quality CPR before our crews and other emergency services arrive.

By alerting responders, GoodSAM connects those in need with those who have the skills to provide critical help. To become a GoodSAM member, or to find out more, visit GoodSAMapp.org.

Restart a Heart Day: Get involved on October 16

Restart a Heart Day is a global initiative to raise awareness and education of CPR and AEDs in our community.

Restart A Heart Day takes place on  October 16 every year and is your chance to learn CPR or refresh your skills to ensure you're able to perform CPR if needed. For more information, visit RestartaHeart.co.nz.



{{contactForm.optionSelected ? contactForm.optionSelected.introText : contactForm.options[0].introText}}


You Rights & More info


Your Rights

As our patient, and under the Health and Disability Commissioner’s Code of Rights, you have the right to:

  • Be treated with respect
  • Be fully informed
  • Freedom from discrimination, coercion, harassment and exploitation
  • dignity and independence
  • Services of an appropriate standard
  • Effective communication
  • Be fully informed
  • Make an informed choice and give informed consent
  • Support
  • Respect of teaching or research
  • Complain

If we don’t respect these, let us know and we’ll do everything we can to put it right.

Support in the process

If you need support or help with making a complaint, you can contact the office of the Health and Disability Commissioner and ask for an advocate.

0800 555 050


Message sent

Case ID: {{contactForm.caseID}}


Close window