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Tell us your story

Since Wellington Free Ambulance was founded in 1927 by our founder Sir Charles Norwood, we've been proud to continue our legacy of providing high quality, lifesaving and life-changing care for anyone who needs us in Greater Wellington and Wairarapa, free of charge.

To support our essential work in the community, we're seeking stories, experiences, and reflections from people across the region and beyond. If you have a story or experience of our service that you would like to tell us about, please share it with us below.

We would love to hear from staff, patients, volunteers, and our supporters about their thoughts on Wellington Free Ambulance.

Thank you for your help!

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I give permission for my story and images to be used by Wellington Free Ambulance for any purpose to raise awareness of their services at any time. (If other people are in your photo or your story, please ensure they are aware you are sharing them with us

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I give my permission to be contacted by Wellington Free Ambulance in future

Review consent

I understand that my story will go through a review process and submission does not guarantee publication

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Your Rights & More info

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Your Rights

As our patient, and under the Health and Disability Commissioner’s Code of Rights, you have the right to:

Be treated with respect
Be fully informed
Freedom from discrimination, coercion, harassment and exploitation
dignity and independence
Services of an appropriate standard
Effective communication
Be fully informed
Make an informed choice and give informed consent
Support
Respect of teaching or research
Complain

If we don’t respect these, let us know and we’ll do everything we can to put it right.

Support in the process

If you need support or help with making a complaint, you can contact the office of the Health and Disability Commissioner and ask for an advocate.

www.hdc.org.nz
0800 555 050

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In an emergency dial

To contact Wellington Free Ambulance

General Inquiries

Please contact us to discuss other options for being in touch.

Phone: (04) 499 99 09
Fax: (04) 499 3777
Address: 19 Davis Street, Thorndon 6011
Postal address: PO Box 601, Wellington 6140
Media enquiries: 021 348 571

In an emergency dial

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Did you know
We are proudly the only emergency ambulance service for Greater Wellington & Wairarapa