About Us

We are the only emergency ambulance service in greater Wellington and the Wairarapa, and the only ones in the country who are free.

We are the only emergency ambulance service in greater Wellington and the Wairarapa, and the only ones in the country who are free.

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Celebrating Melby, a loyal supporter

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Celebrating Melby, a loyal supporter

07 December 2020

Melby was a man who cared for and loved his community – and Wellington Free Ambulance.

Celebrating Melby

For more than 40 years, Melby donated so much of his time to supporting the work we do, including fundraising collections with many of his local groups. This allowed us to be here for him and so many others across Wellington and Wairarapa.

Unfortunately Melby passed away on 15 May 2020. He was 96.

It’s the people like Melby who are always supporting us and cheering us on, that encourages us to keep going.

Thank you for your unwavering support, Melby. We will never forget your smile and passionate personality.

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Your Rights

As our patient, and under the Health and Disability Commissioner’s Code of Rights, you have the right to:

Be treated with respect
Be fully informed
Freedom from discrimination, coercion, harassment and exploitation
dignity and independence
Services of an appropriate standard
Effective communication
Be fully informed
Make an informed choice and give informed consent
Support
Respect of teaching or research
Complain

If we don’t respect these, let us know and we’ll do everything we can to put it right.

Support in the process

If you need support or help with making a complaint, you can contact the office of the Health and Disability Commissioner and ask for an advocate.

www.hdc.org.nz
0800 555 050

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In an emergency dial

To contact Wellington Free Ambulance

General Inquiries

Please contact us to discuss other options for being in touch.

Phone: (04) 499 99 09
Fax: (04) 499 3777
Address: 19 Davis Street, Thorndon 6011
Postal address: PO Box 601, Wellington 6140
Media enquiries: 021 348 571

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We are proudly the only emergency ambulance service for Greater Wellington & Wairarapa