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Growing up with Wellington Free Ambulance

Growing up with Wellington Free Ambulance

Growing up with Wellington Free Ambulance

Intensive Care Paramedic Indira says she’s grown up with Wellington Free and the organisation has grown alongside her.

“Since starting with Wellington Free in my twenties, I have been able to see where we've come from. I've grown up here, alongside Wellington Free’s own growth.

“That's special. It's a good history,” says Indira.

“When I first started at Wellington Free there was little opportunity to spread your wings beyond your qualification role.

“Over the years, it has been exciting to see opportunities and roles become more diverse, skills increase and equipment advance, and to see the passions, investment and expertise of the people driving these changes,” she says.

Indira’s career trajectory has seen her fill many roles over her 22 years with Wellington Free from volunteering to call taking and supervising, first aid tutoring and driver instruction to her roles now as Intensive Care Paramedic, Extended Care Paramedic, and Clinical Auditor.

As a Clinical Auditor she is responsible for auditing the electronic Patient Report Forms (ePRFs) and very much enjoys working with the Quality Improvement and Innovation team.

Her role as a paramedic is a far cry from her early days working in the fashion and textile industry in London, but when her volunteer role with Wellington Free led to a full-time ambulance officer role, Indira says she felt at home.

“It seemed to me, to be a dynamic job that was unpredictable, exciting, challenging and ever-changing. I like making challenging decisions, having responsibility and leading, so thought it would be a good fit,” says Indira.

She says there are many highlights to her role, the teams she works with, the skills she has been trained in, the equipment and procedures she works with and the autonomy she has in her role.

“I think like all paramedics, the biggest highlight is daily being able to make an overwhelming, painful and sudden adverse event in another person's life, manageable and better in some way.”

Indira says being a paramedic is the best job in the world, however, it can be a job that is light and social one minute, and intensely heavy and confronting the next. It's nothing like TV, she adds.

“You have to like working under pressure, with constant change, with routine work, with constant study, and like significant responsibility, all whilst representing your ambulance service.”

“I would say to anyone who wants to be a paramedic, do life first, learn about people and yourself first, so you'll to be able to enjoy the role and have the ability to carry it.

“Then you'll certainly agree, it's the best job in the world,” says Indira.

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You Rights & More info

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Your Rights

As our patient, and under the Health and Disability Commissioner’s Code of Rights, you have the right to:

  • Be treated with respect
  • Be fully informed
  • Freedom from discrimination, coercion, harassment and exploitation
  • dignity and independence
  • Services of an appropriate standard
  • Effective communication
  • Be fully informed
  • Make an informed choice and give informed consent
  • Support
  • Respect of teaching or research
  • Complain

If we don’t respect these, let us know and we’ll do everything we can to put it right.


Support in the process

If you need support or help with making a complaint, you can contact the office of the Health and Disability Commissioner and ask for an advocate.

www.hdc.org.nz
0800 555 050

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