What we do

As a health professional at a medical centre or aged care facility, you can call our dedicated line to be connected directly to a call taker who will talk to you about your patient; their condition; and what help they need.

Call 0800 262 665 instead of 111 for all medical centre and aged care facility emergencies:

• Response to a life threatening emergency
• To escalate or reassess response plans
• Keep you informed of response times

When our paramedics visit and treat a patient at home, we leave the patient with a paper Ambulance Care Summary (ACS). This document outlines the advice given to the patient and the access code for them to view their electronic Patient Report Form (ePRF). With patient consent this information is then also shared with their Primary Care provider via Healthlink.

If you need to access a patients’ care summary call 0800 WFA PRF (0800 932 773). This phone number is also printed on the ACS form.

We offer the courses health professionals need to meet their continuing professional development and accreditation requirements.

These are delivered by our clinical educators, and reflect current New Zealand and international guidelines and practice. We have a particular focus on resuscitation, teamwork, communication and leadership.

Courses are designed with input from our local Primary Health Organisations, and we have options for both individuals and practices which can be booked by registering via the Compass Health website.

For information, prices and dates for additional training visit the link above or email [email protected]. Arrangements can be made for onsite CPR for nurses and Core Skills for GP’s provided there is parking, lift access and a minimum of 8 participants.

Courses for medical centre administrators
You will learn about cardiopulmonary resuscitation (CPR), how to use an Automated External Defibrillator (AED), and recognise time critical medical events.

Courses for registered nurses
This resuscitation focused course enables you to meet vaccination certification requirements. It is a practical course based on the New Zealand Resuscitation Council (NZRC) Basic Life Support (BLS) guideline. It includes adult; child; and infant CPR; choking management; using an AED; ventilation using a bag valve mask; airway adjuncts (OPAs and LMAs/I-GELS) and supplementary oxygen. We also cover the recognition and treatment of time critical events (including anaphylaxis and IM Adrenaline).

Resuscitation and Emergency Scenarios
We can provide your workplace with realistic in-situ resuscitation and emergency training. Scenario content and delivery meets RNZCGP Cornerstone requirements.

New Zealand Resuscitation Council CORE Courses
We are a NZRC Certificate of Resuscitation Emergency Care (CORE) course provider, and deliver these NZRC CORE courses:

• CORE Skills – A practical, non-assessed skills session designed for health professionals who wish to develop and/or refresh their resuscitation skills. Appropriate for RNZCGP Fellows and Registrars in training. 
  
  
• CORE Immediate – Adult and Child. A practical, assessed course suited for rescuers who might be expected to manage the early stages of cardiac arrest. Appropriate for GPs applying for RNZCGP Fellowship. 
  
  
• CORE Advanced – A course for the advanced rescuer who is expected to manage and supervise resuscitation events. Appropriate for GPs operating in an rural environment.

Email [email protected] for further information, or contact CPD Compass at [email protected] for assistance with their CPD calendar and course bookings.