About Us

We are the only emergency ambulance service in greater Wellington and the Wairarapa, and the only ones in the country who are free.

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We are the only emergency ambulance service in greater Wellington and the Wairarapa, and the only ones in the country who are free.

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Annual Impact Report, 2021-22

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Annual Impact Report, 2021-22

29 November 2022

Annual Impact Report 2021-22

This year's Annual Impact Report features some of the highlights and achievements from the year, as well as details of our strategic renewal, plus real life stories about some of the people in our community who we have helped.

 

Please click here to read the 2021-22 Annual Impact Report.

Thank you to our community for being here for us, so that we have been able to be here for almost 53,000 people over the past year. Together, let's keep saving lives free of charge. 

 

 

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You Rights & More info

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Your Rights

As our patient, and under the Health and Disability Commissioner’s Code of Rights, you have the right to:

  • Be treated with respect
  • Be fully informed
  • Freedom from discrimination, coercion, harassment and exploitation
  • dignity and independence
  • Services of an appropriate standard
  • Effective communication
  • Be fully informed
  • Make an informed choice and give informed consent
  • Support
  • Respect of teaching or research
  • Complain

If we don’t respect these, let us know and we’ll do everything we can to put it right.

Support in the process

If you need support or help with making a complaint, you can contact the office of the Health and Disability Commissioner and ask for an advocate.

www.hdc.org.nz
0800 555 050

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Phone: (04) 499 99 09
Fax: (04) 499 3777
Address: 19 Davis Street, Thorndon 6011
Postal address: PO Box 601, Wellington 6140
Media enquiries:  021 348 571
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