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We are the only emergency ambulance service in greater Wellington and the Wairarapa, and the only ones in the country who are free.

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We are the only emergency ambulance service in greater Wellington and the Wairarapa, and the only ones in the country who are free.

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Stay well this winter

Stay well this winter

Stay well this winter

As we head into winter it’s more important than ever to be healthy and prepared.


Every year there are a number of cold and flu like illnesses in our communities. Looking after your health and wellbeing helps reduce the risk of illness for you and all those around you.

Find out how best to keep yourself and loved ones safe and well with some helpful tips from our Medical Directors Dr Andy Swain and Dr Dave O’Byrne.

  • Get vaccinated – make sure your flu immunisations are up-to-date.

  • Wash hands regularly – stop germs from spreading through regular hand washing. Wash hands with soap for at least 20 seconds and dry thoroughly. Use hand sanitiser, containing at least 60 percent alcohol when out and about; and avoid touching your eyes, nose and mouth with unwashed hands.

  • Keep warm – ensure your home is warm, dry and well ventilated. Wear warm clothing when you go outside.

  • Eat well – eat a balanced diet of fresh fruit and vegetables, especially those containing vitamin C to help prevent coughs and colds.

  • Keep hydrated – staying hydrated is really important, particularly if you have been exercising.

  • Be prepared – if you have an existing medical condition where symptoms exacerbate during winter, such as asthma, keep on top of your routine medication and have these readily available.

  • Sleep well – good sleep helps support a healthy immune system.

  • Exercise – keep active with moderate exercise every day by walking, running or doing a workout.

  • Be mindful – keep in contact with friends and family regularly and engage in activities you enjoy.



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You Rights & More info


Your Rights

As our patient, and under the Health and Disability Commissioner’s Code of Rights, you have the right to:

  • Be treated with respect
  • Be fully informed
  • Freedom from discrimination, coercion, harassment and exploitation
  • dignity and independence
  • Services of an appropriate standard
  • Effective communication
  • Be fully informed
  • Make an informed choice and give informed consent
  • Support
  • Respect of teaching or research
  • Complain

If we don’t respect these, let us know and we’ll do everything we can to put it right.

Support in the process

If you need support or help with making a complaint, you can contact the office of the Health and Disability Commissioner and ask for an advocate.

0800 555 050


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