What we do

We are the only emergency ambulance service in Greater Wellington and the Wairarapa, and the only ones in the country who are free.

About Us

We are the only emergency ambulance service in Greater Wellington and the Wairarapa, and the only ones in the country who are free.

Work With Us

Heartbeat CPR training


Learn CPR. Save a life.

Our Heartbeat programme trains schools, businesses and community groups crucial CPR skills to help save a life.

Thanks to the Lloyd Morrison Foundation, Heartbeat training is free throughout Wellington and Wairarapa.

People learning CPR during a Heartbeat training session.

Every week on average, four people suffer a cardiac arrest somewhere in Wellington and Wairarapa.

The best way to increase someone’s chance of surviving is for everyone in our community to know how to do cardiopulmonary resuscitation (CPR).

Almost 1 in 3 cardiac arrests happen in a public place and performing good CPR increases the chance of survival. When combined with use of an Automated External Defibrillator (AED), survival rates can increase to 80%.

The Lloyd Morrison Foundation Heartbeat programme is funded by the Lloyd Morrison Foundation. This funding allows us to teach the Greater Wellington Community for free.

Maybe that training will save the life of a friend, a colleague, or someone on the street. You never know when you’ll need it, so it’s best to be prepared.

To book a Heartbeat training session fill out our online booking form below. Otherwise for more information check out the Heartbeat brochure.

 What we do Heartbeat logo lockup

Heartbeat Wairarapa

We can train you anywhere, because a cardiac arrest can happen anywhere.

Heartbeat Wairarapa

Between January and June 2020 we will be trialling a Wairarapa-based Heartbeat programme to ensure the community are trained in CPR and the use of AEDs. 

This trial will target those groups at particular risk of cardiac arrest, or are located in hard to reach more rural locations. 

We will also offer community based training in Featherston, Greytown, Martinborough, Carterton and Masterton on Saturday 28 and Sunday 29 March. 


Location Venue Date & Time
Masterton TBC TBC

Carterton Community Courthouse, Holloway Street, Carterton

Saturday 28 March

WBS Room, Main Road, Greytown

Saturday 28 March
Featherston Kiwi Hall, Corner Bell and Birwood streets, Featherston Sunday 29 March
Martinborough Wellington Free Ambulance training venue, 8 Texas Street, Martinborough Sunday 29 March


Please let us know if you'd like to come to one of our training sessions by emailing heartbeat.wairarapa@wfa.org.nz.

No matter where someone has a cardiac arrest within Wairarapa, we hope there will be someone nearby trained in CPR to help until paramedics arrive. 

We can train you anywhere, because we know it can happen anywhere. To book a training session, fill in our booking form or email heartbeat.wairarapa@wfa.org.nz.

Restart a Heart Day

Restart a Heart Day is on October 16 and is a global initiative to raise awareness and education of CPR and AEDs in our community.

Wellington Free, Surf Life Saving NZ, Whitireia celebrating a successful Restart A Heart Day.    

Would you know what to do if someone’s heart suddenly stopped?

Sudden cardiac arrest can happen to anyone at any time which is why it’s important every New Zealander knows how to do CPR and how to use a defibrillator.

Restart A Heart Day takes place on 16 October every year and is your chance to learn CPR or refresh your skills to ensure you're able to perform CPR if needed. 

The work Wellington Free Ambulance does alongside Fire and Emergency NZ, Surf Life Saving NZSt John NZHeart Foundation NZ and Health Promotion Agency will set you up and help you understand what you can do to save the life of a friend, a colleague, a member of your whānau or someone on the street. 

For more information, visit RestartaHeart.co.nz.

GoodSAM Responder App

GoodSAM helps connect those in need with those nearby who can help until our ambulance crew arrives.

Paramedics with cardiac arrest survivor 

The GoodSAM Responder app alerts CPR trained members of the public to incidents of cardiac arrest close by, allowing them to respond and provide good quality CPR before emergency services arrive.

By alerting responders, GoodSAM connects those in need with those who have the skills to provide critical help and save a life. To become a GoodSAM visit GoodSAMapp.org.

Craig helped save his colleague Dave’s life when he suffered a cardiac arrest at work. Without Craig’s CPR and quick reactions, Dave was able to go home to his family.

Knowing where your nearest AED is

AEDs increase the chances of surviving a cardiac arrest by 80% so it's good to know where the nearest one to your home or workplace is.

Two members of the public learning CPR 

AEDs are completely automated, portable, and can deliver a lifesaving electric current.

They can increase someone’s chance of survival by up to 80% if applied immediately.

There are lots of AEDs around our region, but our communities need more. Contact us about purchasing an AED for your community. Email heartbeat@wfa.org.nz

To see where AEDs are located in your community visit aedlocations.co.nz, or download the app onto your phone. It’s completely free.

Book Heartbeat CPR training

Heartbeat training is a fun, interactive session giving you the basic skills which could help save a life in the event of a sudden cardiac arrest.

People learning CPR at a Heartbeat training session. 

If you would like to book a Heartbeat CPR training session please book with more than seven days notice. Fill out the form below and we will get back to you within 48 hours.

Session requirements: We'll come to your location and require a room with enough space to set up at least four manikins on the floor, a table and power socket for a projector.

Should the training session need to be cancelled by either party, a minimum of 24 hours notice is to be given.

Greater Wellington sessions:

Training sessions are available between 10am-7pm Tuesday and Wednesday and 8.30am-4pm Thursday and Friday.

If you need to speak with someone, please email heartbeat@wfa.org.nz.

Wairarapa sessions: 

Training session availability is variable. Be sure to include your two preferred dates in the form below and we will be in touch. 

If you need to speak with someone, please email heartbeat.wairarapa@wfa.org.nz 

Booking form

Preferred date of training



{{contactForm.optionSelected ? contactForm.optionSelected.introText : contactForm.options[0].introText}}


You Rights & More info


Your Rights

As our patient, and under the Health and Disability Commissioner’s Code of Rights, you have the right to:

  • Be treated with respect
  • Be fully informed
  • Freedom from discrimination, coercion, harassment and exploitation
  • dignity and independence
  • Services of an appropriate standard
  • Effective communication
  • Be fully informed
  • Make an informed choice and give informed consent
  • Support
  • Respect of teaching or research
  • Complain

If we don’t respect these, let us know and we’ll do everything we can to put it right.

Support in the process

If you need support or help with making a complaint, you can contact the office of the Health and Disability Commissioner and ask for an advocate.

0800 555 050


Message sent

Case ID: {{contactForm.caseID}}


Close window