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We are the only emergency ambulance service in greater Wellington and the Wairarapa, and the only ones in the country who are free.

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We are the only emergency ambulance service in greater Wellington and the Wairarapa, and the only ones in the country who are free.

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Out-of-Hospital Cardiac Arrest (OHCA) Report 2020-21

Out-of-Hospital Cardiac Arrest (OHCA) Report 2020-21

Out-of-Hospital Cardiac Arrest (OHCA) Report 2020-21

We are pleased to release the Out-of-Hospital Cardiac Arrest (OHCA) Report for 2020-21. This report demonstrates our continuing commitment to providing the best possible care to our community.

Please click on the links below to read the OHCA reports. 

Wellington Free Ambulance OHCA Report 2020-21

Whole of New Zealand OHCA Report 2020-21 

 

Some of the key points in the report include: 

  • In the year July 2020-June2021, 217 patients in the Greater Wellington and Wairarapa region were treated for an out-of-hospital cardiac arrest.

  • 71% of patients received chest compressions (CPR) from bystanders.   

  • 28% of all cardiac arrest patients reached hospital alive, which is very good by national standards. 


Survival from this most life-threatening of conditions relies on efficient and prompt coordination of the whole Wellington Free Ambulance team, from call takers and dispatchers, first responders including GoodSAM providers and FENZ, ambulance staff, and hospital staff. Those who survive beyond the first month have usually had their circulation restored before reaching hospital.

We know that survival rates significantly increase when the patient receives CPR and the use of an AED from a bystander. Last year, we trained over 2,000 people through our Lloyd Morrison Foundation Heartbeat CPR training programme. We will continue our work in this area as resources permit, in conjunction with our ongoing work to build resilient communities.  To find out more please click here. 


When Lynn found her partner collapsed and gasping for breath at their home in Silverstream, she knew something was seriously wrong. Immediately she called 111 to get help from Wellington Free Ambulance.

Read how we helped Lynn save someone she loves here.

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You Rights & More info

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Your Rights

As our patient, and under the Health and Disability Commissioner’s Code of Rights, you have the right to:

  • Be treated with respect
  • Be fully informed
  • Freedom from discrimination, coercion, harassment and exploitation
  • dignity and independence
  • Services of an appropriate standard
  • Effective communication
  • Be fully informed
  • Make an informed choice and give informed consent
  • Support
  • Respect of teaching or research
  • Complain

If we don’t respect these, let us know and we’ll do everything we can to put it right.


Support in the process

If you need support or help with making a complaint, you can contact the office of the Health and Disability Commissioner and ask for an advocate.

www.hdc.org.nz
0800 555 050

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