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We are the only emergency ambulance service in greater Wellington and the Wairarapa, and the only ones in the country who are free.

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Saving the life of someone you love – Lynn’s story

Saving the life of someone you love – Lynn’s story

When Lynn found her partner collapsed and gasping for breath at their home in Silverstream, she knew something was seriously wrong. Immediately she called 111 to get help from Wellington Free Ambulance.

Lynn had done CPR training more than 10 years ago and could remember the basics but with the support of the call takers at Wellington Free she went into autopilot, following the instructions until the paramedics arrived.

“I know the instructions they gave me helped me save her life.  They talked me through everything, keeping me calm in the process.  I am also really thankful she hadn’t locked the bathroom door, or I wouldn’t have been able to see how serious the situation was so quickly and get to her to help” Reflects Lynn.

The Wellington Free Ambulance crew arrived swiftly, Lynn described a sense of relief as soon as they arrived, knowing that her partner of 15 years was in the best hands.

The team worked for over two hours to revive Lynn’s partner, who had had a cardiac arrest, and once stabilised transported her to hospital for further treatment.

“I will never forget the support they gave me as they were working on her, keeping me informed every second of what they were doing and the seriousness of the situation.  I cannot thank them enough.” Says Lynn.

Since this life changing day, Lynn has involved her friends in helping to save a life by doing a simple CPR training course.  Lynn firmly believes everyone should know CPR as you never know what is around the corner and when this potentially life saving skill might be needed.

We are sharing Lynn’s story as part of Restart a Heart Day (16 October) www.restartaheart.net

To mark this worldwide day of awareness we are encouraging all people in the Greater Wellington and Wairarapa region to learn CPR and download the AED Locations app.  You never know when someone in your family or community might need these potentially lifesaving resources.

Find out more about our Lloyd Morrison Foundation Heartbeat CPR programme for schools, businesses and community groups on our website: www.wfa.org.nz/heartbeat

You can support Wellington Free Ambulance to continue to be here for people like Lynn by making a donation today.  Each year we must raise more than $7M to ensure services remain free of charge to anyone who needs us. Thank you for your support. Donate today.



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As our patient, and under the Health and Disability Commissioner’s Code of Rights, you have the right to:

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If we don’t respect these, let us know and we’ll do everything we can to put it right.

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If you need support or help with making a complaint, you can contact the office of the Health and Disability Commissioner and ask for an advocate.

0800 555 050


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